WhatsApp Icon
FAQ
HOW COULD WE HELLP YOU
Q
which kinds of logistics should we choose?
which kinds of logistics should we choose? which kinds of logistics should we choose?
A

 Depending on the dimension and weight, we will know the suitable transportation, if less than 15CBM, LCL transportation is more suitable, if over 15CBM, FCL transportation is more suitable, if it is small sample, we can transport it by courier or air freight.

Q
Could you help me to arrange goods from China?
Could you help me to arrange goods from China? Could you help me to arrange goods from China?
A

My job is to handle air and ocean shipment from China to worldwide, no matter what logistics service does you need, we can help you to arrange it.

Q
What is telex release and what is its advantage and disadvantage?
What is telex release and what is its advantage and disadvantage? What is telex release and what is its advantage and disadvantage?
A

If do telex release, the vessel needs to collect all sets bill of lading and the client can take the copy to pick up the goods, the advantage is that the client and clear the goods more quickly but the disadvantage is that the shipper can not control the goods.

Q
if the customs broker examines the shipment, what should we do?
if the customs broker examines the shipment, what should we do? if the customs broker examines the shipment, what should we do?
A

at first, we will inform you and tell you the truth, also we will communicate with customs in time, if our export license are correct, it will not have other problem except delaying some times, every countries will met this problem, so i hope that you can understand it.

Q
What does the quotation include: 
What does the quotation include:  What does the quotation include: 
A

POL,POD,Fright, Transit time, Carrier/Airline,CLS, ETD, Validity

Q
If the client doesn’t have agent in destination port, who will inform them?
If the client doesn’t have agent in destination port, who will inform them? If the client doesn’t have agent in destination port, who will inform them?
A

the air company or shipping company will nominate a freight forwarder to inform the client

Q
How long could we pick up the shipment when the airplane arrives in the airport?
How long could we pick up the shipment when the airplane arrives in the airport? How long could we pick up the shipment when the airplane arrives in the airport?
A

If domestic airliner, we can pick up in one hour.if international flight, we could only pick up the goods after finishing custom procedure,

Q
The air shipment is arranged by air company or freight forwarder?
The air shipment is arranged by air company or freight forwarder? The air shipment is arranged by air company or freight forwarder?
A

Generally, the air company only works with freight forwarder, of course, some big suppliers will cooperate with the air company directly

Q
The shipment is arranged by the shipping company or freight forwarder?
The shipment is arranged by the shipping company or freight forwarder? The shipment is arranged by the shipping company or freight forwarder?
A

Generally, the shipping company only works with freight forwarder, of course, some big suppliers will cooperate with the air company directly